Returns & Refunds

Version 2026.10.2 · Global Faith Connection, LLC

All sales are final

Please choose carefully: we do not take back items because you changed your mind, ordered the wrong size or no longer need them.

Always covered — we put it right

You always get a replacement or a full refund (including shipping) when: the parcel never arrived; the item arrived damaged or does not work; you received the wrong item; the item is clearly different from its description; or you were charged twice. Write to us within 14 days of delivery (or of the expected delivery) with your order number and photos. We may ask for the item back — at our cost.

Your rights under the law

If the law of your country gives you a right to cancel or return a purchase, that right applies in full and we will tell you how to use it.

Cancelling an order

An unpaid order can be cancelled at any time. A paid order can be cancelled until it is shipped, with a full refund.

Made-to-order and personalised items

Items printed or made just for you (your own text, picture, or a design printed to order) cannot be returned for a change of mind or a wrong size — please check the size guide first. They are always covered when they arrive faulty or different from your order. You confirm that you may use the text and pictures you send us; we may decline a design that is unlawful, hurtful or uses someone else's brand or artwork, and then refund the order in full.

Digital products and services

Once a digital product has been delivered or a service has started, it cannot be returned — unless it is not as described.

How refunds are paid

Refunds go back the same way you paid (PayPal or card), usually within 5–10 business days. Differences caused by currency exchange rates are not covered.

Contact

Write to gcosupport@globalcentreone.com with your order number. We answer within two business days.