Shipping & Delivery

Version 2026.10.2 · Global Faith Connection, LLC

Handling time

Parcels normally leave within 1–3 business days after payment. Made-to-order items, or items we buy for you after your order, may take longer — the product page tells you.

Carriers and prices

Parcels from the USA travel with USPS; parcels from Indonesia with Pos Indonesia; other carriers may be used. The shipping price is calculated at checkout from the weight and your address, or is fixed or free as shown on the product.

Shipping quote

Some products need a shipping quote: you place the order without paying, we pack and weigh the parcel and e-mail you the real shipping price. You then pay everything at once — or simply let the quote expire after 14 days. You never pay shipping you did not see first.

Tracking

When your parcel leaves, you receive the tracking number by e-mail and on your order page.

Delivery times

Delivery times are estimates of the carriers and are not guaranteed. International parcels can be delayed by customs.

Your address

Please check your address and phone number carefully. If a parcel comes back because the address was wrong or it was not collected, we can send it again for the new shipping price, or refund the items without the shipping costs.

Lost or damaged parcels

If tracking shows no progress for a long time, or a parcel arrives damaged, write to us within 30 days of the expected delivery (with photos for damage). We claim with the carrier and send a replacement or refund you.

Customs

We declare the true contents and value of every international parcel, as the law requires — we cannot mark purchases as gifts or lower their value. Import duties and taxes are paid by the recipient.

Where we do not ship

We cannot ship to countries under trade sanctions or where postal service is suspended; checkout tells you if your country is affected.